Shipping Policy
Use this guide from burtsbees to review processing, delivery, and tracking. This page applies specifically to burtsbeaen.shop.
What burtsbees customers should know about tracking and addresses
This tracking and addresses section covers orders and visits through burtsbeaen.shop for burtsbees. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
burtsbees: delivery area
For burtsbees customers at burtsbeaen.shop, this section explains delivery area. Orders can be shipped only to addresses within the United States. Standard shipping is free.
Our approach at burtsbees to processing and transit
This processing and transit section covers orders and visits through burtsbeaen.shop for burtsbees. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
burtsbees: returns after delivery
This returns after delivery section covers orders and visits through burtsbeaen.shop for burtsbees. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, burtsbees also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Details from burtsbees on delivery issues
This delivery issues section covers orders and visits through burtsbeaen.shop for burtsbees. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@burtsbeaen.shop or 931-797-4603. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbeaen.shop
Phone: 931-797-4603
Physical address: 2620 New Salem Hwy, Murfreesboro, Tennessee, 37128, United States